We understand that for any business, it is the business’s responsibility to keep client, customer, and/or patient information confidential. Here’s why you should not worry:

  • Our virtual assistants are HIPAA (Health Insurance Portability and Accountability Act) Certified, where they undergo rigorous training to prioritize and maintain client privacy and confidentiality. With a deep understanding of privacy concerns and the importance of safeguarding sensitive information, our VAs are equipped to handle your data with the utmost discretion and professionalism. 
  • All VA’s undergo the equivalent to an FBI background check here in the U.S.
  • All VA’s are bound by the Data Privacy Act of 2012 in the Philippines. This act holds Philippine citizens accountable for their actions and provides coverage to those affected within the United States.
  • All VAs adhere to strict protocols to ensure compliance with privacy regulations such as HIPAA (Health Insurance Portability and Accountability Act). They hold certificates in HIPAA training. 

Rest assured that when you work with us, your privacy and security are our top priorities

SMS Policy:

Our SMS program provides users with timely updates, promotional messages, and important information about our services. By opting in, you will receive messages related to your interests, which may include offers, announcements, and service notifications. We collect personal information such as your name, email address, and phone number through forms and cookies. This information is used to communicate with you via SMS and email. We take the security of your personal information seriously; it is stored in secure systems with restricted access to protect against unauthorized use. We may share your data with third parties only to facilitate our services, and this will be done in accordance with our privacy policy. You have the right to access, correct, or delete your personal information at any time. For more details on how we handle your personal information and your rights, please refer to our full privacy policy.

 

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.